damoroso
Well-known member
If you haven't used Rock Auto yet, I've found these guys to be outstanding with customer service. If you need any standard parts, these are the guys to use. I recently ordered a blower motor from them, and there were 4 choices I had. I picked the one I wanted, and sent the order. It was shipped promptly, however when it arrived, it wasn't from the manufacturer I'd specified. I called the Rock Auto customer service line and after a few of the standard questions, invoice number, what box was it in, etc., they said they'd call thier warehouses, and verify the correct part was on hand and they'd ship it to me at no charge. They also said I could do whatever I wanted with the wrong item. I've not had customer service like that in a while, it's refreshing and I'll be using Rock Auto again!!